HazlVoice Lite: A Highly Customizable Phone Tree for Restaurants

In today’s fast-paced world, restaurants are constantly seeking innovative solutions to enhance customer experience and streamline their operations. One such solution that has gained significant traction is the implementation of a call deflection program. HazlVoice: Lite lets restaurants create phone menus that give callers several custom options to get them to the right place without […]

How 10+ Location Restaurants Can Increase Order Volume & Accuracy

A stack of printed orders that have been completed by the restaurant that day on top of a counter.

If you’re a restaurant owner, you know how important it is to keep your customers happy. One of the most critical elements of customer satisfaction is getting their order right. However, taking orders over the phone can be challenging, especially during peak hours when there’s a lot of noise in the background. But what if […]

Hazlnut’s Restaurant Phone Answering Service Simplifies Taking Orders

Restaurant worker taps on a point of sale that printed an online order after someone used their restaurant phone answering service to order online instead of over the phone.

In today’s world, convenience is everything. As a restaurant owner, you want to provide your customers with the best possible experience, both in-store and online. However, taking orders over the phone can be a tedious and time-consuming process. That’s where Hazlnut’s restaurant phone answering service, HazlVoice: Lite comes in. What Does a Restaurant Phone Answering […]

Restaurant Ordering Technology: What’s Next?

A woman sits on her couch, looking at her phone. New restaurant ordering technology allows her to request a text to her phone to place and order online instead.

The restaurant industry has been hit hard by COVID-19. Many restaurants have had to adapt to new technologies to keep their businesses afloat. One of the biggest changes has been the rapid shift to online and mobile ordering. However, now there’s something new that’s emerging as the next big thing in restaurant ordering technology: phone […]

How to Set Up an Automated Phone Menu for Your Restaurant

A restaurant owner and a marketer working together to set up the automated phone menu for their restaurant.

As a restaurant leader, you understand the importance of providing great customer service. However, taking orders over the phone can be long and time-consuming for both customers and your staff. It often leads to poor customer service with long hold times and incorrect orders. Fortunately, there’s a solution that helps streamline the ordering process and […]

How to Make Ordering Easier Than Ever at Your Restaurant by Reducing Call Volume

A woman smiles as she places an online order at her favorite restaurant using their mobile ordering app.

The restaurant industry is going digital. After COVID-19, online ordering became an essential part of many restaurants’ businesses. In today’s fast-paced world, customers expect quick, convenient service. Call-in orders, unfortunately, are becoming less and less viable as it becomes harder to hire and retain staff and customer expectations shift. Because of this, many restaurants are […]

Voice Ordering for Restaurants Creates an Ordering Bottleneck

Frustrated man holding his cell phone to his ear as he waits on hold with a restaurant.

Running a restaurant today is no easy feat, and your time and your staff’s time is precious. One of the most time-consuming tasks your staff deals with is taking orders over the phone. Not only does it take time away from other important tasks, but it can also lead to a bottleneck in the order […]