How to Exceed Customer Expectations in Restaurants Using New Technologies

A woman picks up an order from a restaurant that she placed using AI-powered text messaging.

In today’s hyper-competitive restaurant industry, staying ahead of the curve is essential for success. The modern diner expects more than just good food; they crave an experience that resonates with their fast-paced, tech-savvy lifestyles. This is where new technologies come into play, offering innovative solutions to exceed customer expectations and elevate your restaurant’s reputation. Let’s […]

Revolutionizing the Dining Experience: The Impact of AI in Restaurants

A restaurant owner uses AI in his restaurant to improve the dining experience.

In an era where technological advancements are reshaping every facet of our lives, the restaurant industry is not exempt from this transformative wave. The integration of Artificial Intelligence (AI) has begun to revolutionize how restaurants operate, delivering improved efficiency, customer experiences, and profitability. It’s imperative restaurant leaders understand the game-changing potential of AI and why […]

HazlVoice Lite: A Highly Customizable Phone Tree for Restaurants

In today’s fast-paced world, restaurants are constantly seeking innovative solutions to enhance customer experience and streamline their operations. One such solution that has gained significant traction is the implementation of a call deflection program. HazlVoice: Lite lets restaurants create phone menus that give callers several custom options to get them to the right place without […]

Online Marketing for Restaurants: 10 Effective Tips

Someone holds their mobile phone while placing an online order.

In an increasingly competitive market, local restaurants need to adopt effective online marketing strategies to stand out and attract customers. Online marketing for restaurants may seem challenging, but there are many ways to improve your visibility online. Here are ten actionable tips to help restaurants build a strong online presence and drive business growth. Let’s […]

Boost Your Local Restaurant’s Online Presence: Essential Tips for Success

A restaurant owner servers her customers, who found her restaurant online after she worked to boost her restaurant's online presence.

In today’s digital age, having a strong online presence is crucial for any business, especially for local restaurants. With more people searching for dining options online, it’s important for small or local restaurants to make themselves easily discoverable. Let’s explore effective strategies that can boost your restaurant’s online presence, help you get found online, and […]

How 10+ Location Restaurants Can Increase Order Volume & Accuracy

A stack of printed orders that have been completed by the restaurant that day on top of a counter.

If you’re a restaurant owner, you know how important it is to keep your customers happy. One of the most critical elements of customer satisfaction is getting their order right. However, taking orders over the phone can be challenging, especially during peak hours when there’s a lot of noise in the background. But what if […]

Hazlnut’s Restaurant Phone Answering Service Simplifies Taking Orders

Restaurant worker taps on a point of sale that printed an online order after someone used their restaurant phone answering service to order online instead of over the phone.

In today’s world, convenience is everything. As a restaurant owner, you want to provide your customers with the best possible experience, both in-store and online. However, taking orders over the phone can be a tedious and time-consuming process. That’s where Hazlnut’s restaurant phone answering service, HazlVoice: Lite comes in. What Does a Restaurant Phone Answering […]

Restaurant Ordering Technology: What’s Next?

A woman sits on her couch, looking at her phone. New restaurant ordering technology allows her to request a text to her phone to place and order online instead.

The restaurant industry has been hit hard by COVID-19. Many restaurants have had to adapt to new technologies to keep their businesses afloat. One of the biggest changes has been the rapid shift to online and mobile ordering. However, now there’s something new that’s emerging as the next big thing in restaurant ordering technology: phone […]

How to Set Up an Automated Phone Menu for Your Restaurant

A restaurant owner and a marketer working together to set up the automated phone menu for their restaurant.

As a restaurant leader, you understand the importance of providing great customer service. However, taking orders over the phone can be long and time-consuming for both customers and your staff. It often leads to poor customer service with long hold times and incorrect orders. Fortunately, there’s a solution that helps streamline the ordering process and […]

How to Make Ordering Easier Than Ever at Your Restaurant by Reducing Call Volume

A woman smiles as she places an online order at her favorite restaurant using their mobile ordering app.

The restaurant industry is going digital. After COVID-19, online ordering became an essential part of many restaurants’ businesses. In today’s fast-paced world, customers expect quick, convenient service. Call-in orders, unfortunately, are becoming less and less viable as it becomes harder to hire and retain staff and customer expectations shift. Because of this, many restaurants are […]