Hazlnut SMS Support Policy

Hazlnut, LLC provides SMS text messaging for customer support related to the Hazlnut platform, including online ordering, mobile app, restaurant technology, account support, troubleshooting, onboarding, password/account assistance, menu or ordering support, and related service communications.

By texting Hazlnut at our published support number, requesting SMS support from Hazlnut, or providing your mobile number to Hazlnut during onboarding or support communications and requesting SMS assistance, you consent to receive conversational customer support text messages from Hazlnut at that phone number.

Hazlnut SMS support messages may be sent from 904-482-4215 or another Hazlnut support number. You may also contact Hazlnut support by calling 1-844-446-6646, option 2.

Message frequency varies based on your support request and account activity. Message and data rates may apply.

Hazlnut SMS support is used for customer care and service-related communications only. We do not use this SMS support program for marketing or promotional messages.

You may opt out of SMS support messages at any time by replying STOP. After you reply STOP, you will receive a confirmation message and will no longer receive SMS messages from this support program unless you opt in again.

For help, reply HELP or contact Hazlnut support at 1-844-446-6646, option 2.

Mobile opt-in data and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers only as needed to deliver customer support, operate the Hazlnut platform, or comply with legal requirements.

For more information, please review our Privacy Policy at: https://www.hazlnut.com/privacy-policy/

For terms governing your use of Hazlnut services, please review our Terms and Conditions at: https://hazlnut.com/merchant-terms/