Hazlnut SMS Support Terms of Service
Hazlnut, LLC provides SMS text messaging for customer support related to the Hazlnut platform, including online ordering, mobile app, restaurant technology, account support, troubleshooting, onboarding, password/account assistance, menu or ordering support, and related service communications.
SMS Opt-In Evidence
Opt-in method: The only way to opt in to Hazlnut SMS Support is to text SUPPORT to 904-842-4215.
User action: User sends the text message SUPPORT to 904-842-4215.
Automatic confirmation message: Hazlnut Support: You are opted in to receive customer support text messages. Msg frequency varies. Msg & data rates may apply. Reply HELP for help. Reply STOP to opt out.
Program disclosures: Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply HELP for help. Reply STOP to opt out. Hazlnut SMS Support is for customer care only and is not used for marketing or promotional messages.
Privacy: Mobile opt-in data, SMS consent, and phone numbers collected for SMS messaging purposes are not shared with third parties or affiliates for marketing or promotional purposes.
How to opt in:
To opt in to Hazlnut SMS support, text SUPPORT to 904-842-4215 for customer support. By texting this number, you agree to receive conversational customer support text messages from Hazlnut.
Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply HELP for help. Reply STOP to opt out.
Opt-in workflow:
The only opt-in path for this customer support SMS program is when an end user sends the keyword SUPPORT by text message to 904-842-4215. Hazlnut does not enroll users in this SMS support program through a website form, checkout form, sales lead form, pre-checked box, or automatic account creation.
After a user texts SUPPORT, Hazlnut may reply with conversational customer support messages related to that user's support request, account, onboarding, troubleshooting, ordering, menu, or platform service issue. This SMS support program is for customer care only and is not used for marketing or promotional messages.
SMS Opt-In Example
User texts: SUPPORT
Hazlnut replies: Hazlnut Support: You are opted in to receive customer support text messages. Msg frequency varies. Msg & data rates may apply. Reply HELP for help. Reply STOP to opt out.
Hazlnut SMS support messages are sent from 904-842-4215. You may also contact Hazlnut support by calling 1-844-446-6646, option 2.
Hazlnut SMS support is used for customer care and service-related communications only. We do not use this SMS support program for marketing or promotional messages.
You may opt out of SMS support messages at any time by replying STOP. After you reply STOP, you will receive a confirmation message and will no longer receive SMS messages from this support program unless you opt in again.
For help by SMS, reply HELP. You may also contact Hazlnut support at 1-844-446-6646, option 2.
Mobile opt-in data and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers only as needed to deliver customer support, operate the Hazlnut platform, or comply with legal requirements.
For more information, please review our Privacy Policy at: https://www.hazlnut.com/privacy-policy/
These Hazlnut SMS Support Terms of Service are the Terms and Conditions for Hazlnut’s customer support SMS program.